Privacy Policy

All those involved in running the National Entitlement Card (NEC) scheme are committed to protecting your privacy.

The data held to administer your NEC is managed by your local Council, and is processed securely to prevent unauthorised access.

Data is only shared where necessary to allow you to access the services available to you using the NEC.

When you request a NEC, or request a new service at a later date, you will be told who your data is going to be shared with.

We will not share your data without your consent, and we will never sell your data.

A Data Protection statement forms part of the Terms and Conditions that can be found at

Privacy is also a subject covered by our Frequently Asked Questions (FAQs) at


If you would like to learn more, there are two documents available that describe the scheme in some detail:

NEC Privacy Impact Assessment (PDF 21 pages)


NEC Information Architecture Data Flow Diagrams (PDF 41 pages)